Terms & Conditions qq188 – Platform Terms of Use for Malaysian Members

In this document, the following terms carry the meanings defined below unless the context requires otherwise:

• "qq188" or "Platform" refers to the online service operated under the domain qq188.click, including all subdomains, mobile applications, and related services.
• "Member" or "You" refers to any individual who has registered an account and is using qq188's services.
• "Member Funds" refers to funds deposited by a Member into their qq188 account for the purpose of gameplay or wagering.
• "Bonus" refers to all types of incentives offered by qq188, including deposit bonuses, cashback, free spins, and special promotions.
• "Rollover" or "Wagering Requirement" refers to the total amount that must be wagered before winnings derived from a bonus can be withdrawn.
• "MYR" or "RM" refers to Malaysian Ringgit (MYR) as the official currency used on the qq188 platform.

These terms apply to all qq188 services, including Live Casino, slots, Sports Betting, poker, and all other games available on the platform. By using any part of the qq188 platform, you automatically agree to the terms applicable to that section.

To register and use qq188's services, you must meet all of the following eligibility requirements:

• You are at least 18 years old at the time of registration. qq188 does not accept underage members under any circumstances.
• You are registering as an individual for your own personal use, and not as an agent, representative, or intermediary acting on behalf of any third party.
• You must register and play using accurate, truthful and up-to-date information. Providing false information is sufficient grounds for immediate account closure and forfeiture of all funds.
• You are not on any self-exclusion list or gambling prohibition enforced by qq188 or any relevant authority.
• You are playing with your own money and not with funds borrowed for the purpose of gambling.

Each individual is only permitted to hold one (1) account active on qq188. Holding more than one account — whether using the same or different names, phone numbers, email addresses, or payment details — is a serious violation of these terms.

During registration, you are required to provide the following information, which must be accurate and truthful:

• Full name as shown on your official Malaysian identification document (MyKad or passport)
• An active Malaysian phone number capable of receiving OTPs
• A valid and active email address
• Correct date of birth for age verification purposes

Qq188 reserves the right to request identity verification documents at any time, particularly prior to processing withdrawals that exceed certain limits. Documents that may be requested include a copy of your MyKad or passport, as well as proof of the payment method used.

Qq188 accepts deposits via the following local Malaysian payment methods. All transactions are processed in Malaysian Ringgit (RM):

• Touch 'n Go eWallet – Instant deposits, processed within seconds
• DuitNow – Real-time bank transfer via the DuitNow system
• GrabPay – Using GrabPay balance within the Grab app
• Boost eWallet – Deposit from your Boost account
• ShopeePay – Use your ShopeePay balance within the Shopee app
• FPX Online Banking – Includes Maybank2u and CIMB Clicks

Deposit limits are as follows: Minimum deposit: RM30 per transaction. No maximum daily deposit limit is set; however, deposits exceeding a certain amount may require additional verification in accordance with our anti-money laundering policy.

Qq188 does not charge any processing fees for deposits. However, your payment provider may impose their own charges, which are beyond qq188's control.

Qq188 members may request a withdrawal at any time, subject to the following conditions:

• The minimum withdrawal amount is RM50 per request
• Withdrawals must be made to the same payment method used for your most recent deposit (or a method that has been verified on your account)
• Your account must have completed the identity verification process at least once before your first withdrawal can be processed
• Any active bonus must meet the rollover requirement before the associated winnings can be withdrawn

Withdrawal processing times are as follows:

Qq188 reserves the right to request additional verification before processing any withdrawal deemed unusual or high-risk. This includes identity verification, proof of payment method, and proof of source of funds in cases involving large amounts.

Qq188 offers a wide range of bonuses and promotions to its members. All bonuses are subject to rollover requirements and the specific terms stated at the time the bonus is offered. The general conditions that apply to all qq188 bonuses are as follows:

• 100% Welcome Bonus up to RM500 – Rollover 5x total amount (deposit + bonus)
• 30% Weekend Reload Bonus – Rollover 8x total amount (deposit + bonus)
• 10% Weekly Cashback – No rollover requirement, credited directly
• Free Spins – Winnings from free spins are subject to a 3x rollover requirement
• Exclusive VIP Bonus – Separate rollover terms apply as stated in the offer

Qq188 reserves the right to cancel, modify, or terminate any bonus offer at any time. In cases of bonus abuse — including the use of multiple accounts, hedge betting, or techniques designed to exploit promotions — qq188 reserves the right to void all related bonuses and winnings and close the accounts involved.

All games on qq188 – including live casino (Baccarat, Dragon Tiger, Roulette, Blackjack, Sic Bo, Crazy Time), video slots, poker, and e-sports – are conducted in accordance with the standard game rules set by their respective providers and qq188.

• All game results are final once a round concludes. No appeals regarding game outcomes will be entertained, except in cases of verifiable technical failure.
• In the event of a technical disruption or platform failure during gameplay, qq188 will settle bets based on the system records available at the time the disruption occurred.
• Confirmed bets cannot be cancelled or amended once a round has begun, except in games that offer a Cash Out feature.
• Qq188 reserves the right to void any bets placed as a result of errors in odds or betting limits caused by a technical fault.
• The use of automated software (bots), unauthorised assistance tools, or any other unfair means to manipulate games is strictly prohibited and may result in immediate account closure.

The return-to-player (RTP) rates for all games are published openly on the qq188 platform. RTP is a long-term estimate and does not guarantee returns in any individual playing session. qq188 makes no guarantee of winnings to any member.

Qq188's Sports Betting section covers BWF World Tour badminton, football (Malaysia Super League, EPL, Champions League), esports, tennis, and more. The specific terms applicable to Sports Betting are:

• All sports bets are final once the relevant event has concluded. qq188 is not responsible for results that differ from your predictions.
• If a sporting event is postponed and resumed within 24 hours, all bets remain valid. If the event exceeds 24 hours or is cancelled, bets will be voided.
• In-play bets (placed during a live event) are final based on the odds at the time the bet is confirmed. Any odds changes after confirmation do not affect bets already placed.
• In badminton, if a player withdraws (walkover) before a match begins, all bets placed on that match will be voided. If the withdrawal occurs after one set has been completed, the result is determined based on the score at the time of withdrawal.
• The +5% odds bonus for BWF matches applies only to qq188 members who have fully verified their accounts.

The following activities are strictly prohibited on the qq188 platform and may result in immediate account closure, forfeiture of funds, and legal action where applicable:

• Registering more than one account, whether using the same or different identities
• Using another person's identity, payment information, or funds without lawful authorisation
• Using automated software, bots, scripts or other technological tools to automate gameplay or wagering
• Engaging in money laundering or using the qq188 platform as a channel for illicit financial transactions
• Colluding with other players to cheat the system, particularly in poker games
• Exploiting technical errors or bugs on the platform for personal gain without reporting them to qq188
• Threatening, insulting or harassing customer support staff or other players on the platform
• Abusing the bonus system through hedge betting, the use of multiple accounts, or any technique designed to exploit promotions

Qq188 uses automated monitoring systems and manual reviews to detect suspicious activity. qq188's decisions regarding breaches of terms are final.

A qq188 account may be closed or suspended in the following circumstances:

• At the member's request: Members may request account closure at any time through customer support. Any remaining net balance (after deducting bonuses that have not met the rollover requirements) will be returned within 3 business days.
• Self-exclusion: Members who apply for self-exclusion will have their accounts closed and will not be permitted to re-register for the specified duration.
• Terms violation: qq188 reserves the right to close any account that violates any part of these terms without prior notice. In cases of proven fraud, funds may be forfeited.
• Age verification failed: Accounts that cannot verify a minimum age of 18 will be closed immediately.
• Inactive: Accounts that have been inactive for 12 consecutive months may be subject to an administration fee as specified in a notice sent to the member's email.

Qq188 is not liable for any financial losses incurred by members through gaming or betting. All game outcomes depend on chance, and on individual skill in the case of strategy-based games.

Qq188 makes no warranties regarding:

• Uninterrupted platform availability 100% of the time — we strive for the highest possible uptime, though unavoidable technical disruptions may occasionally occur
• Profits or winnings from any game or bet
• The accuracy of any statistical information or analysis provided on the platform for Sports Betting purposes

Qq188's maximum liability to any member under any circumstances shall not exceed the total deposits made by that member in the 30 days prior to the claim. qq188 is not liable for any indirect losses, loss of profits, or punitive damages.

Qq188 is committed to responsible gaming. We provide the following tools to help members manage their playing habits:

• Daily / Weekly / Monthly Deposit Limit – Can be set in your account settings. Limit decreases take effect immediately; limit increases require a 7-day waiting period.
• Loss limit – Set the maximum amount you are willing to lose per day or per week.
• Time-Out – Take a break for 24 hours, 7 days, or 30 days. Your account will be inaccessible during the cooling-off period.
• Self-exclusion – Option to close your account for 6 months, 1 year, or permanently.
• Reality check – Periodic notifications to remind you of the time elapsed and the amount spent during your gaming session.

Qq188 will not employ marketing tactics that encourage addictive behaviour or target individuals known to have gambling problems. All marketing communications promote a responsible gaming approach.

Qq188 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Amendments take effect upon being published on this page.

For material amendments or changes that significantly affect members' rights, qq188 will:

• Sending a notification via email to the address registered in your account at least 7 days before the amendment takes effect
• Displaying a clear update notice on the platform's main page
• Updating the "Last Updated" date at the top of this document

Your continued use of the qq188 platform after any amendments take effect will be deemed acceptance of the revised terms. If you do not agree with the changes, you have the right to close your account and withdraw all funds before the amendment's effective date.

These Terms & Conditions are governed and interpreted in accordance with applicable law. Any dispute arising from or in connection with the use of the qq188 platform will be resolved as follows:

• First stage – Internal resolution: Contact the qq188 customer support team for assistance. Most issues are resolved within 48 hours.
• Second level – Formal escalation: If no resolution is reached, submit a formal written complaint to support@qq188.click with full details of the dispute.
• Third stage – Arbitration: Disputes that cannot be resolved internally may be referred to mutually agreed independent arbitration.

All official communications between members and qq188 must be in Bahasa Melayu or English. Documents or communications in other languages may not be processed.